Home FAQs

1. What types of bags do you offer?

We offer a wide variety of bags including ladies’ handbags, crossbody bags, shoulder bags, backpacks, travel luggage, and more. Our collection is designed to combine style, functionality, and durability.

2. Are your bags original and high quality?

Yes, all Foska Bags are crafted with high-quality materials and undergo strict quality checks to ensure you receive only the best products.

3. How can I place an order?

You can place an order directly through our website. Simply choose your product, add it to your cart, and proceed to checkout.

4. Do you offer delivery services?

Yes, we offer fast and reliable delivery across the UAE and other selected regions. Delivery charges and times will be shown at checkout.

5. Can I return or exchange a product?

Yes, we have a 7-day return and exchange policy. Items must be unused, in original packaging, and accompanied by proof of purchase. Please refer to our Returns & Exchanges page for full details.

6. What payment methods do you accept?

We accept major credit/debit cards, cash on delivery (COD), and secure online payment gateways.

7. How do I know if my order was successful?

After placing your order, you’ll receive a confirmation email or SMS with your order details. If you don’t receive confirmation, please contact our support team.

8. Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email or SMS so you can monitor the delivery status.

9. Do you have a physical store?

Yes, we operate both physical &  online, allowing us to bring you quality products at the best prices. For updates on pop-up shops or physical locations, follow us on social media.