At Foska, your satisfaction is our priority. If for any reason you’re not completely happy with your purchase, we’re here to help.
Returns
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You may return unused items within 7 days of receiving your order.
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Items must be returned in their original condition—unused, unwashed, and with all original tags and packaging intact.
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To initiate a return, please contact our customer service at [your email/contact link] with your order number and reason for return.
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Once your return is approved, we will provide you with instructions on how to send the item back.
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Shipping costs for returns are the responsibility of the customer unless the item is defective or sent in error.
Exchanges
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We accept exchanges for size, color, or style within 7 days of delivery.
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If the item you want is not available, we will offer a store credit or refund.
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Exchange items must also be unused and in original packaging.
Non-Returnable Items
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Items marked as final sale or clearance cannot be returned or exchanged.
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Customized or personalized bags are non-returnable unless defective.
Refunds
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Once we receive and inspect your return, we will notify you via email.
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If approved, your refund will be processed to your original payment method within 5–7 business days.
Need Help?
For any issues or concerns regarding your order, feel free to reach out to us at 📧
📞 +97123456789